ON-SITE MAINTENANCE AND REPAIRS

If your networks and systems must be kept operational and downtime is critical, ODR offer nation-wide on-site maintenance contracts and non-contract repairs on most leading manufacturers of optical and tape drives, RAID systems, optical jukeboxes, tape libraries/autoloaders and scanners.  For a fixed fee, we can offer you bespoke maintenance cover or response times to suit your particular circumstances or location.

• Immediate technical support

• Fixed maintenance fee with various payment options

• Nationwide on-site response times of 8 hours

• Cover 24 hours a day, 365 days a year

• Maximum up-time for mission critical systems and networks

• Bespoke cover to suit your specific requirements

• Full service and support on most systems, regardless of manufacturer

• Certified parts and replacements

If you are interested in obtaining a price for a maintenance contract or non-contract repair, please contact us. Our engineers also provide a free consultancy service. If you are unsure of the specification or type of data storage solution that specifically matches your needs, let us help you.